Does HFI really assist with the disability process for free?

Yes! We contract directly with your health plan to offer you this service at no cost to you.

How do I know if my health plan offers this service to me at no cost?

You should have received a letter in the mail from your health plan and from us at HFI that explains this is a free service for you.

How can I get in touch with HFI to start the process?

Please call us at 866.627.7434 or fill out this contact form as best you can.

How long does it take to submit an application?

The Social Security Administration’s (SSA) application process can be difficult so that’s why we will hold your hand every step of the way and submit your application for you. Adult and child applications vary case by case depending on you and/or your child’s medical conditions, but on average it takes about one-two hours to complete. Again, this service is free.

Once the application is submitted, how long will I wait to know if my child or I have been approved?

Times vary by case, but you will typically hear back from Social Security Administration (SSA) anywhere between 3 and 6 months after the application is submitted.

If I have already submitted an application for myself or my child with the Social Security Administration (SSA), but still need help filling out paperwork, can you help?

Yes! If you have submitted an application for you and/or your child and the Social Security Administration (SSA) has not made a decision on your case, we can help. Again, this service is free.

If my child or I have been denied before, do you assist with appeals?

This varies case by case. Please call us at 866.627.7434 and we will go over you and/or your child’s case with you. Again, this service is free.

If I applied years ago for my child and/or I and was denied, can you help me reapply?

Please call us at 866.627.7434 to discuss your options. Again, this service is free.

Are there people to help me if I speak a different language?

Yes, we can assist you in any language.